Finance Officer

The Finance Officer role supports the day-to-day financial operations of Transforma Travel Group across multiple global brands & entities. 
 
This role focuses on ensuring invoices, payments, reconciliations and finance administration tasks are processed accurately and efficiently, while delivering strong support to internal teams. 
 
The role is hands on and operational in nature, with exposure to financial systems, process improvement, and automation projects as the business continues to scale. It is well suited to someone early in their finance career who is organized, detail oriented, and interested in developing within a fast-growing international business. 



Key areas of ownership:

• Preparing and issuing customer invoices accurately and on time
• Processing supplier invoices, payment requests, and finance documentation
• Owning and executing payment runs and maintaining accurate and complete payment records
• Reconciling bank accounts and finance transactions
• Maintaining accurate bookkeeping and finance records across systems
• Responding to internal finance queries in a professional and timely manner
• Monitoring finance inboxes and ensuring requests are handled efficiently
• Maintaining accurate data across finance and operational systems
• Assisting the wider finance team with ad hoc operational and administrative tasks when required 

Supporting areas:

• Assisting with month end close processes and reconciliations
• Supporting operational teams with finance related workflows and documentation
• Supporting finance process improvements and automation initiatives
• Assisting the wider finance team with ad hoc operational and administrative tasks when required

Key Relationships

• Reports to: Head of Finance (interim) - expected to transition to Financial Controller as the team structure develops
• Key collaborators: Finance Team
• Key internal stakeholders: Ops and Sales teams across brands
• Key external stakeholders: Suppliers/Customers

 
Decision Making
What will this role decide, approve, or escalate? 

• Prioritise and manage day to day finance administration tasks
• Follow up directly with customers and internal stakeholders on routine finance matters
• Prepare invoices, reconciliations, and payment support documentation
• Identify and escalate unusual transactions, discrepancies, or operational issues
• Recommend process improvements and automation opportunities

Boundaries & Exclusions
What does this role not own, especially where overlap with other roles is possible? 

• Ownership of management reporting and financial analysis
• Approval of payments or journals
• Final month end review and sign off
• Tax filings and statutory reporting
• Budget ownership
• Senior stakeholder reporting

 
Interfaces & Handoffs 
Where does the role begin and end when it comes to shared workflows? 

• Receives finance requests, invoices, and supporting documentation from operational teams and external stakeholders
• Processes and maintains finance records within agreed workflows and controls
• Escalates exceptions, discrepancies, and unresolved issues to senior finance team members
• Supports reconciliations and month end activities for review by Managers or Controllers
• Collaborates with operational teams to improve workflow efficiency and data accuracy

Skills & Competencies 
What behavioural, technical, and interpersonal strengths and required for this role? 
 
Behavioural & interpersonal: 

• Aspirations to build career path in Finance Operations/Accounting
• Strong attention to detail and accuracy
• Organised with good time management skills
• Comfortable managing routine operational tasks consistently
• Strong communication skills
• Proactive and willing to learn new systems and processes
• Comfortable working in a fast-paced environment
• Good problem-solving skills and willingness to improve processes
• Professional handling of confidential information
• Comfortable working in an international environment — this role is based in HCMC but works as part of a global finance team across multiple international brands and entities

Technical skills:

• Intermediate to advanced Excel
• Experience with Accounting software – Xero Preferred
• Good written and spoken English(English is the working language) 
• Accounting or Finance-related degree or equivalent — fresh graduates welcome 

Success Criteria  
How is success measured in this role? 

• Accurate and timely processing of invoices and payments
• Strong accuracy across reconciliations and finance records
• Timely responses to internal finance queries
• Consistent completion of operational finance tasks within deadlines
• High quality and reliable finance administration support
• Positive collaboration with operational and finance teams
• Contribution to process improvements and automation initiatives
• Ability to learn quickly and take increasing ownership over time